At Deteex, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, make a booking, or communicate with us. This includes:
- Personal Identification Information: Name, email address, phone number, and billing address.
- Payment Information: Credit card details and other payment-related information when you make a booking.
- Travel Preferences: Data related to your hotel booking preferences, including room type, travel dates, and special requests.
- Usage Data: Information related to how you interact with our platform, including IP address, browser type, device information, and browsing activity.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize our services. This includes:
- Processing Bookings: To manage and confirm your hotel reservations.
- Communication: To send booking confirmations, updates, and customer support responses.
- Personalization: To recommend hotels based on your preferences and past bookings.
- Marketing: To send promotional offers, newsletters, and other marketing communications, where permitted by law.
- Improvement: To analyze usage patterns and feedback to improve our services and develop new features.
3. How We Share Your Information
We may share your personal information with third parties in the following situations:
- Hotel Partners: Your booking information will be shared with the hotel you have booked to complete your reservation.
- Service Providers: We may share your information with third-party service providers who assist in processing payments, hosting our platform, providing customer support, and delivering marketing communications.
- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the business transaction.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications.
- Data Portability: You can request a copy of your personal information in a machine-readable format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the proper functioning of our platform.
- Analytics Cookies: Help us understand how users interact with our site.
- Marketing Cookies: Used to deliver personalized ads and track campaign performance.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Data Transfers
As we operate globally, your personal information may be transferred to, and processed in, countries outside your own. We ensure that any international transfers of data comply with applicable data protection laws and are subject to appropriate safeguards, such as Standard Contractual Clauses.
9. Children’s Privacy
Deteex does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will notify you by updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.
